Shipping & Delivery Policy:

Welcome to muskurado.com! Happy to make you smile & help you grow!

At muskurado.com we strive to smile you not only by the quality of the products but also by quick turnaround on your orders. We have partnered with two of India’s leading logistics companies to ship your products quickly & safely. 

Of course, processing time for orders containing more than one item will be according to the items in your order requiring the longest processing time. As we may plan to ship all the items of a single order together, so that you are not disturbed many times to receive the order. 

Delivery Time:

Delivery time is function of Product type, quantity, variety, destination, mode of payment & weather conditions;  but not the size of the order & discounts as we care for the smiles of all our customers equally.

If your order is delayed by more than four days of time told to you, please write to care@muskurado.com with your order number & concern. We will do all that we can to truly care.

Shipping Costs?

FREE shipping in India for orders above Rs 500/- and a flat charge of Rs 30/- is applicable for others. 

Where does muskurado.com ship to?   

muskurado.com delivers to entire India locations. If we accept the order for a place where it is not possible to ship due to adverse circumstances, your payment will be refunded within a week’s time.

Billing & Shipping Details:

Please take extra care while filling your Billing & Contact details. Your Name & Address should be exactly as it appears on your Credit Card/Debit Card statement. Your Contact Information should be verifiable by your Bank/ Credit Card provider in authorizing payment. 

Your mobile number & email id also help us to send you order confirmation and update at all times about your order. 

If your Shipping & Billing details are the same, simply click the box provided. It will get populated automatically; you won’t have to make that extra effort.

However, if the Billing Address is not same as Shipping Address, please fill in both correctly.

Packaging Information:

muskurado.com makes all efforts to be sure that your product reaches to you as it left our warehouse. Paper Tubes & boxes tough to save the products from outer hits in transportation whereas the foam pads & bubble sheets provide that internal cushion to be sure that the product reaches you in perfect condition.

Delivery Information:

All orders are shipped within the promised time period through our reliable shipping partners and should be delivered to most destinations in India within 4 days from shipping. In case of unforeseen delays in shipping please allow 7 days for delivery over your order processing time. If it is delayed beyond 7 days, please drop us a note care@muskurado.com with your order number & contact number. Our team member will call you and resolve the problem.

Please note: Depending on your shipping location, Octroi Levies and/or Local Govt. Taxes may be applicable on your shipment and the same will be payable by the consignee on delivery to claim the shipment.

The shipping partner will call you (or SMS you) and let you know when he is planning to reach you; in case of Cash On Delivery (COD), please keep change amount ready  so that partner can leave quickly and spread smiles on more faces.

Payment Information:

At muskurado.com we care to make sure we leave no stone unturned to make you smile with the overall experience from placing the order to handing over the product in your hands.  Hence hassle free payment options, quality of the product, efficiency in delivery all are critical to us. Please read our Privacy Policy to know more.

Contact us 

If you ever have any questions regarding our privacy policy please contact us at care@muskurado.com

 

Love to make you smile, always!

Team muskurado.com

20-May-14